Privacy Policy

Your Privacy Matters to Us

Introduction

OptiOne Engine Optimization

At OptiOne (OptiOne Automotive Engineering Services LLC), we prioritize your personal privacy and always aim for the highest possible data protection standards. To clearly describe how we handle your personal data, we have created this privacy policy that explains how your data is processed and what your rights are.

OptiOne is the data controller responsible for managing your data related to OptiOne’s e-commerce and booking center.

OptiOne consists of a number of connected partners and optimization locations, some of which are owned by OptiOne, while others are separate legal entities responsible for their own personal data processing. To access their full privacy policies, please contact each legal entity, which you can find in the “Contact” section of the website.

If you have questions regarding our handling of your personal data or wish to exercise any of your rights related to your personal data processing, please contact us at: gdpr@optione.ae

Information Collection

At OptiOne, we collect certain information about you and your vehicle in order to offer the best possible service and optimization. The following information may be collected:

First name
Last name
Business name (if applicable)
Personal identification number and/or company number (if applicable)
Address and billing address
Email address
Phone number
IP address, what you click on the website, and visit times
Order information: order history, information about ordered goods
Information about your purchases and website visits: purchase history, information about purchased goods or services, time of purchase
Vehicle registration number
Vehicle information, make, model, engine, equipment, mileage, and vehicle condition. Driving style and your provided information about your vehicle’s behavior and your desired settings
Images of your vehicle with censored registration plates and possibly a photo of you as a customer for specific questions

Purpose

The purpose of collecting information about you and your vehicle is to:

Book time and place for optimization/delivery of services and/or products
Perform optimization
Handle support cases and answer your questions
Maintain warranty commitments
Adjust optimization
Restore the vehicle to its original state

Processing Purposes

The processing based on the information we collect includes:

Assessing the technical feasibility of optimization and whether we have previously optimized your vehicle
Identifying the most convenient location for optimization for you
Contacting you before optimization and coordinating with the optimization site
Ensuring that you are our actual customer
Conducting needs analysis to create a tailored optimization for you
Verifying customer information during repeat visits with the current vehicle owner and vehicle details
Assessing creditworthiness if you request installment payments or invoicing
Improving user experience and enhancing security on the website

Legal Basis

The collection of your personal data is required for the fulfillment of the purchase agreement. We need this information to fulfill our obligations under the purchase agreement.

Data Retention Period

We will retain your data until further notice unless you, as a customer, request to be forgotten or deleted.

Do you want to be forgotten or deleted as a customer? Email us at gdpr@optione.ae and let us know what you would like to do with your personal data: delete or be forgotten.

Access to Information

Would you like to see the information we have saved about you? You have the right to request the data we have stored about you and receive it via email. Email us at gdpr@optione.ae, and we will send you all stored personal information as soon as possible.

Facebook Pixel

We use a “Facebook Pixel” from Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). It is a cookie (a small text file) stored on your computer or phone, which can then be retrieved. This helps us track user behavior after they have viewed or clicked on an ad in any of Facebook’s apps or websites. We can gather data on the effectiveness of Facebook ads for statistical and marketing purposes. It also helps us customize ad content for specific target groups and exclude advertising to people who are no longer interested or have already purchased a product or service.

The data collected this way is anonymous to us and cannot be linked to the user’s identity. However, Facebook stores and processes this data in such a way that it can be linked to the user’s profile, and Facebook may use the data for its own marketing purposes in accordance with Facebook’s privacy policy (https://www.facebook.com/about/privacy/). You can change your Facebook ad settings and control ad targeting on Facebook’s platform.

Google

We use Google Analytics to track and analyze traffic and events on our website, and Google Ads for advertising on Google’s search engine google.se or google.com, etc. Many websites and apps use Google’s services to enhance content and offer it at no cost. These websites and apps share information with Google when they integrate our services. For example, your browser automatically sends certain information to Google when you visit a website that uses advertising services like AdSense or analytics tools like Google Analytics, or embedded content from YouTube. This includes the URL of the page you visit and your IP address. We may also store cookies in your browser or read existing cookies.

Google uses the information shared by our website to provide our services, maintain and improve them, develop new services, measure ad effectiveness, protect against fraud and misuse, and customize content and ads shown to you on Google and on partner websites and apps. You can read more about how Google processes data for these purposes in their privacy policy.

In our privacy policy, we describe the legal grounds for how Google processes your information. For example, we process the information based on your consent or to fulfill legitimate interests, such as providing, maintaining, and improving our services to meet user needs. You may sometimes be asked to give your consent before Google processes the information shared by websites and apps. In such cases, we will process your information based on the consent you provide rather than the legal grounds described in Google’s privacy policy. If you want to change or withdraw your consent, visit the website or app in question.

Google Privacy Policy

ENGINE MAGIC SINCE 2007

Long experience

OptiOne has been performing engine optimizations since 2007.
With more than 10,000 happy customers in Sweden, we are now operating in the UAE and expanding across the GCC. Visit your nearest OptiOne center!

Curious about your engines potential?

Local OptiOne Centers

All of UAE and GCC

We are expanding across the UAE and the GCC. Our ambition is to have a OptiOne Center in every major city all over the GCC starting in Dubai and UAE.

Customer satisfaction guarnatee

60-Day money-back guarantee

We’re so confident in our optimization that we offer a 60-day money-back guarantee. If you’re not completely satisfied, we’ll restore your vehicle to its original state and refund your money -no questions asked.

We’ve upheld this guarantee since day one, and despite tens of thousands of optimized vehicles since 2007, the number of refunds we’ve issued can be counted on one hand. That’s the OptiOne standard -reliability you can trust.

Sweden’s Leading Engine Optimization Network

Why Choose OptiOne?

OptiOne are Sweden’s largest engine optimization network, with locations stretching all over the country. Since 2007, we’ve optimized tens of thousands of vehicles, bringing you proven expertise and reliability.

With over eleven consecutive years as a top-rated company, our customers’ satisfaction speaks for itself. When you choose OptiOne, you choose experience, quality, and results you can trust.